Collin County is growing and with growth comes change. As they experienced a population influx of over 250,000 residents from 2000 to 2007 and a 253% increase in case filings they were strategically looking for ways to improve efficiency and customer service across the board.  That same year a committee, with members of several County offices, selected Laserfiche has their standard for information management. 

Records Manager, Margaret Anderson, was impressed by Laserfiche’s scalability, ability to integrate with existing applications and it’s capability to manage retention of electronic documents.  While Caren Skipworth, CIO, saw it’s enterprise wide capabilities well suited for standardizing the management of the County’s information.   

This year at the Laserfiche Institute Conference, Caren Skipworth spoke about Collin County’s use of Laserfiche and discussed the Three Laws of Agile ECM. 

• Keep your technology environment current
• Make sure your staff is educated
• Involve business departments

 View the video and hear what the Texas CIO of the Year – Caren Skipworth – has to say about Collin County & Laserfiche.

Collin County Video